KOKEN BORING MACHINE CO.,LTD. and the affiliated company (hereinafter referred to as ‘’KOKEN and its affiliated company” or “we”) operate the Web site. In order to operate this Web site and provide information about our products and services tailored to your needs, we may collect and use personal information through this Web site as necessary.
Note: Affiliated company refers to KOZO CONSTRUCTION CO.,LTD
Definition of Personal information
Any personal information provided voluntarily from you and recorded data through your use of this Web site, for example, address, name, telephone number, E-mail address, the data recorded by web site analysis tool, from which you can be identified.
How we use your personal information
Any personal information and data which KOKEN and its affiliated company collect are used for the purpose of answering your inquiry by the “Contact ” mail form on this Web site and improving this Web site. We will only use your information for the above-mentioned purpose unless we reasonably consider that we need to use it for another purpose. If we need to use your information for another purpose, we will seek your consent in each case.
We regard all your information provided through this Web site as information that you have provided voluntarily. If you refuse to provide your information through this Web site, please note that we might not be able to offer sufficient support for your inquiry.
Provision of information to Third parties
KOKEN and its affiliated company will not disclose your information to third parties except for the following.
(1) When you have consented.
(2) When we fill out a delivery slip or/and a cover sheet and provide address information to courier companies for the purpose of sending documents.
(3) When requested for the provision by a public agency in Japan based on laws and regulations of Japan.
Administrator and Contact
KOKEN and its affiliated company establish an administrator for the purpose of managing the personal information provided from you. Also, we set up an inquiry desk as below.
(Contact information)International Division
Monday to Friday (Except for holidays and Non-business days) 9 am to 12 am and 1 pm to 5 pm
About inquiry, correction and deletion of personal information
For inquiries, corrections and deletions concerning your personal information, please contact the above-mentioned contact information.
Management of personal information
Personal information provided from you is strictly taken care of by the person responsible for the management of the website, and we are striving to prevent leaks and alterations.
Use SSL encryption technology
KOKEN and its affiliated company use SSL encryption technology for the “Contact us” mail form to respond to unauthorized access by third parties. Please use this mail form for inquiries to our company.
In the event that any doubt or dispute arises in the collection, use, management etc., of personal information between us and the customer, regardless of the nationality or affiliation of the customer, KOKEN and its affiliated company will seek the solution based on the laws and regulations in Japan.